{"id":5467,"date":"2021-11-16T05:21:30","date_gmt":"2021-11-16T05:21:30","guid":{"rendered":"https:\/\/wintoo.com.my\/?page_id=5467"},"modified":"2022-01-13T18:37:46","modified_gmt":"2022-01-13T10:37:46","slug":"deliveryrefund-policy","status":"publish","type":"page","link":"https:\/\/wintoo.com.my\/cn\/deliveryrefund-policy\/","title":{"rendered":"Delivery&#038;Refund policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5467\" class=\"elementor elementor-5467\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-99712ec elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"99712ec\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d5e219\" data-id=\"4d5e219\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5285ed0 elementor-widget elementor-widget-heading\" data-id=\"5285ed0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u9001\u8d27\u548c\u9000\u6b3e\u653f\u7b56<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-18a7900 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"18a7900\" data-element_type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">\u9996\u9875<\/nav>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-15a3297 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"15a3297\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6e866e\" data-id=\"e6e866e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-081039f text-contact elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"081039f\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-xl\">\u9001\u8d27\u548c\u9000\u6b3e\u653f\u7b56<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ac0f67d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ac0f67d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-235d69f\" data-id=\"235d69f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a871ca6 elementor-widget elementor-widget-text-editor\" data-id=\"a871ca6\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>\u539f\u6cf0\uff08\u201c\u6211\u4eec\u201c\uff09\u662f\uff08https:\/\/wintoo.com.my\/\uff09\uff08\u201c\u7f51\u7ad9\u201d\uff09\u7684\u8fd0\u8425\u5546\u3002\u901a\u8fc7\u672c\u7f51\u7ad9\u4e0b\u8ba2\u5355\u5373\u8868\u793a\u60a8\u540c\u610f\u4ee5\u4e0b\u6761\u6b3e\u3002\u63d0\u4f9b\u8fd9\u4e9b\u662f\u4e3a\u4e86\u786e\u4fdd\u53cc\u65b9\u90fd\u4e86\u89e3\u5e76\u540c\u610f\u8fd9\u79cd\u5b89\u6392\uff0c\u4ee5\u76f8\u4e92\u4fdd\u62a4\u5e76\u8bbe\u5b9a\u5bf9\u6211\u4eec\u670d\u52a1\u7684\u671f\u671b\u3002<\/p><p><strong>1. \u4e00\u822c<\/strong><\/p><p>\u89c6\u5e93\u5b58\u60c5\u51b5\u800c\u5b9a\u3002\u6211\u4eec\u52aa\u529b\u5728\u6211\u4eec\u7684\u7f51\u7ad9\u4e0a\u4fdd\u6301\u51c6\u786e\u7684\u5e93\u5b58\u6570\u91cf\uff0c\u4f46\u6709\u65f6\u53ef\u80fd\u4f1a\u51fa\u73b0\u5e93\u5b58\u5dee\u5f02\uff0c\u6211\u4eec\u5c06\u65e0\u6cd5\u5728\u60a8\u8d2d\u4e70\u65f6\u5b8c\u6210\u6240\u6709\u5546\u54c1\u3002\u5728\u8fd9\u79cd\u60c5\u51b5\u4e0b\uff0c\u6211\u4eec\u5c06\u4e3a\u60a8\u63d0\u4f9b\u53ef\u7528\u7684\u4ea7\u54c1\uff0c\u5e76\u4e0e\u60a8\u8054\u7cfb\uff0c\u8be2\u95ee\u60a8\u662f\u5426\u613f\u610f\u7b49\u5f85\u8865\u8d27\u8865\u8d27\uff0c\u6216\u8005\u60a8\u662f\u5426\u5e0c\u671b\u6211\u4eec\u5904\u7406\u9000\u6b3e\u3002<\/p><p><strong>2. \u8fd0\u8d39<\/strong><\/p><p>\u8fd0\u8d39\u662f\u5728\u7ed3\u8d26\u65f6\u6839\u636e\u8ba2\u5355\u4e2d\u5546\u54c1\u7684\u91cd\u91cf\u3001\u5c3a\u5bf8\u548c\u76ee\u7684\u5730\u8ba1\u7b97\u7684\u3002\u8d2d\u4e70\u65f6\u5c06\u6536\u53d6\u8fd0\u8d39\u3002<\/p><p>\u6b64\u4ef7\u683c\u5c06\u662f\u5411\u5ba2\u6237\u652f\u4ed8\u8fd0\u8d39\u7684\u6700\u7ec8\u4ef7\u683c\u3002<\/p><p><strong>3. \u9000\u8d27<\/strong><\/p><p><strong>3.1 \u6539\u53d8\u4e3b\u610f\u9000\u8d27<\/strong><\/p><p>\u53ea\u8981\u6211\u4eec\u5728\u6536\u5230\u7269\u54c1\u540e 7 \u5929\u5185\u6536\u5230\u9000\u8d27\u8bf7\u6c42\uff0c\u5e76\u4e14\u4ee5\u539f\u5305\u88c5\u3001\u672a\u4f7f\u7528\u548c\u53ef\u8f6c\u552e\u7684\u72b6\u6001\u9000\u56de\u7ed9\u6211\u4eec\uff0c\u539f\u6cf0\u5c06\u5f88\u4e50\u610f\u63a5\u53d7\u56e0\u6539\u53d8\u4e3b\u610f\u800c\u9000\u8d27\u3002<\/p><p>\u9000\u8d27\u8fd0\u8d39\u5c06\u7531\u5ba2\u6237\u627f\u62c5\uff0c\u5e76\u4e14\u9700\u8981\u81ea\u5df1\u5b89\u6392\u8fd0\u8d39\u3002<\/p><p>\u4e00\u65e6\u6536\u5230\u5e76\u63a5\u53d7\u9000\u8d27\uff0c\u6211\u4eec\u5c06\u5728\u5b8c\u6210\u540e\u901a\u8fc7\u7535\u5b50\u90ae\u4ef6\u901a\u77e5\u60a8\u3002<\/p><p>\u539f\u6cf0\u5c06\u9000\u8fd8\u9000\u56de\u8d27\u7269\u7684\u4ef7\u503c\uff0c\u4f46\u4e0d\u4f1a\u9000\u8fd8\u4efb\u4f55\u5df2\u4ed8\u8fd0\u8d39\u7684\u4ef7\u503c\u3002<\/p><p><strong>3.2 \u4fdd\u4fee\u9000\u8d27<\/strong><\/p><p>\u539f\u6cf0\u5c06\u5f88\u4e50\u610f\u63a5\u53d7\u4efb\u4f55\u6709\u6548\u7684\u4fdd\u4fee\u7d22\u8d54\uff0c\u524d\u63d0\u662f\u5728\u6536\u5230\u7269\u54c1\u540e 90 \u5929\u5185\u63d0\u4ea4\u7d22\u8d54\u3002<\/p><p>\u5ba2\u6237\u5c06\u88ab\u8981\u6c42\u9884\u4ed8\u9000\u8d27\u8fd0\u8d39\uff0c\u4f46\u6211\u4eec\u5c06\u5728\u4fdd\u4fee\u7d22\u8d54\u6210\u529f\u540e\u5411\u60a8\u62a5\u9500\u3002<\/p><p>\u5728\u6536\u5230\u4fdd\u4fee\u7d22\u8d54\u7684\u7269\u54c1\u540e\uff0c\u60a8\u53ef\u4ee5\u671f\u671b\u539f\u6cf0\u5728 7 \u5929\u5185\u5904\u7406\u60a8\u7684\u4fdd\u4fee\u7d22\u8d54\u3002<\/p><p>\u4e00\u65e6\u4fdd\u4fee\u7d22\u8d54\u5f97\u5230\u786e\u8ba4\uff0c\u60a8\u5c06\u6536\u5230\u4ee5\u4e0b\u9009\u62e9\uff1a<\/p><p>(a) \u9000\u6b3e\u81f3\u60a8\u7684\u4ed8\u6b3e\u65b9\u5f0f<\/p><p>\u53d1\u9001\u7ed9\u60a8\u7684\u66ff\u6362\u7269\u54c1\uff08\u5982\u679c\u6709\u5e93\u5b58\uff09<\/p><p><strong>4. \u4ea4\u8d27\u6761\u6b3e<\/strong><\/p><p><strong>4.1 \u56fd\u5185\u4e2d\u8f6c\u65f6\u95f4<\/strong><\/p><p>\u4e00\u822c\u56fd\u5185\u5feb\u4ef6\u4e2d\u8f6c2-7\u5929<\/p><p><strong>4.2 \u56fd\u9645\u8f6c\u8fd0\u65f6\u95f4<\/strong><\/p><p>\u4e00\u822c\u6765\u8bf4\uff0c\u56fd\u9645\u53d1\u8d27\u7684\u8ba2\u5355\u9700\u8981 4 \u5230 22 \u5929\u3002\u8fd9\u53d6\u51b3\u4e8e\u60a8\u9009\u62e9\u7684\u5feb\u9012\u516c\u53f8\u3002\u5f53\u60a8\u5728\u7ed3\u5e10\u65f6\u9009\u62e9\u5feb\u9012\u65f6\uff0c\u6211\u4eec\u80fd\u591f\u63d0\u4f9b\u66f4\u5177\u4f53\u7684\u4f30\u7b97\u3002<\/p><p><strong>4.3 \u53d1\u8d27\u65f6\u95f4<\/strong><\/p><p>\u8ba2\u5355\u901a\u5e38\u5728\u8ba2\u5355\u4ed8\u6b3e\u540e\u7684 2 \u4e2a\u5de5\u4f5c\u65e5\u5185\u53d1\u8d27<\/p><p>\u6211\u4eec\u7684\u4ed3\u5e93\u5728\u5468\u4e00\u81f3\u5468\u4e94\u7684\u6807\u51c6\u5de5\u4f5c\u65f6\u95f4\u5185\u8425\u4e1a\uff0c\u56fd\u5bb6\u6cd5\u5b9a\u8282\u5047\u65e5\u9664\u5916\uff0c\u5c4a\u65f6\u4ed3\u5e93\u5c06\u5173\u95ed\u3002\u5728\u8fd9\u4e9b\u60c5\u51b5\u4e0b\uff0c\u6211\u4eec\u4f1a\u91c7\u53d6\u63aa\u65bd\u786e\u4fdd\u5c06\u88c5\u8fd0\u5ef6\u8bef\u4fdd\u6301\u5728\u6700\u4f4e\u9650\u5ea6\u3002<\/p><p><strong>4.4 \u6536\u8d27\u5730\u5740\u53d8\u66f4<\/strong><\/p><p>\u5bf9\u4e8e\u66f4\u6539\u9001\u8d27\u5730\u5740\u7684\u8bf7\u6c42\uff0c\u6211\u4eec\u53ef\u4ee5\u5728\u8ba2\u5355\u53d1\u8d27\u524d\u968f\u65f6\u66f4\u6539\u5730\u5740\u3002<\/p><p><strong>4.5 \u90ae\u653f\u4fe1\u7bb1\u76d2\u88c5\u8fd0\u8f93<\/strong><\/p><p>\u539f\u6cf0\u5c06\u8fd0\u9001\u5230 P.O.\u4ec5\u4f7f\u7528\u90ae\u653f\u670d\u52a1\u7684\u90ae\u7bb1\u5730\u5740\u3002\u6211\u4eec\u65e0\u6cd5\u4e3a\u8fd9\u4e9b\u5730\u70b9\u63d0\u4f9b\u5feb\u9012\u670d\u52a1\u3002<\/p><p><strong>4.6 \u5546\u54c1\u7f3a\u8d27<\/strong><\/p><p>\u5982\u679c\u67d0\u4ef6\u5546\u54c1\u7f3a\u8d27\uff0c\u6211\u4eec\u5c06\u5728\u53d1\u8d27\u524d\u7b49\u5f85\u8be5\u5546\u54c1\u6709\u8d27\u3002<\/p><p><strong>4.7 \u8d85\u8fc7\u4ea4\u8d27\u65f6\u95f4<\/strong><\/p><p>\u5982\u679c\u4ea4\u8d27\u65f6\u95f4\u8d85\u8fc7\u4e86\u9884\u8ba1\u65f6\u95f4\uff0c\u8bf7\u4e0e\u6211\u4eec\u8054\u7cfb\uff0c\u4ee5\u4fbf\u6211\u4eec\u8fdb\u884c\u8c03\u67e5\u3002<\/p><p><strong>5. \u8ddf\u8e2a\u901a\u77e5<\/strong><\/p><p>\u53d1\u8d27\u540e\uff0c\u5ba2\u6237\u5c06\u6536\u5230\u4e00\u4e2a\u8ddf\u8e2a\u94fe\u63a5\uff0c\u4ed6\u4eec\u53ef\u4ee5\u901a\u8fc7\u8be5\u94fe\u63a5\u6839\u636e\u8fd0\u8f93\u63d0\u4f9b\u5546\u63d0\u4f9b\u7684\u6700\u65b0\u66f4\u65b0\u8ddf\u8e2a\u5176\u8fd0\u8f93\u8fdb\u5ea6\u3002<\/p><p><strong>6. \u8fd0\u8f93\u9014\u4e2d\u635f\u574f\u7684\u5305\u88f9<\/strong><\/p><p>\u5982\u679c\u60a8\u53d1\u73b0\u5305\u88f9\u5728\u8fd0\u8f93\u9014\u4e2d\u635f\u574f\uff0c\u5982\u679c\u53ef\u80fd\uff0c\u8bf7\u4ece\u5feb\u9012\u5458\u5904\u62d2\u6536\u5305\u88f9\u5e76\u4e0e\u6211\u4eec\u7684\u5ba2\u670d\u53d6\u5f97\u8054\u7cfb\u3002\u5982\u679c\u5305\u88f9\u5728\u60a8\u4e0d\u5728\u573a\u7684\u60c5\u51b5\u4e0b\u9001\u8fbe\uff0c\u8bf7\u8054\u7cfb\u5ba2\u670d\u4e86\u89e3\u540e\u7eed\u6b65\u9aa4\u3002<\/p><p><strong>7. \u5173\u7a0e\u548c\u7a0e\u6536<\/strong><\/p><p><strong>7.1 \u9500\u552e\u7a0e<\/strong><\/p><p>\u9500\u552e\u7a0e\u5df2\u9002\u7528\u4e8e\u7f51\u7ad9\u4e0a\u663e\u793a\u7684\u5546\u54c1\u4ef7\u683c<\/p><p><strong>7.2 \u8fdb\u53e3\u5173\u7a0e\u548c\u7a0e\u6536<\/strong><\/p><p>\u56fd\u9645\u8fd0\u8f93\u7684\u8fdb\u53e3\u5173\u7a0e\u548c\u7a0e\u6b3e\u5c06\u88ab\u9884\u4ed8\uff0c\u5ba2\u6237\u62b5\u8fbe\u76ee\u7684\u5730\u56fd\u5bb6\u65f6\u65e0\u9700\u652f\u4ed8\u4efb\u4f55\u989d\u5916\u8d39\u7528<\/p><p><strong>8. \u53d6\u6d88<\/strong><\/p><p>\u5982\u679c\u60a8\u5728\u6536\u5230\u8ba2\u5355\u524d\u6539\u53d8\u4e3b\u610f\uff0c\u6211\u4eec\u53ef\u4ee5\u5728\u8ba2\u5355\u53d1\u8d27\u524d\u968f\u65f6\u63a5\u53d7\u53d6\u6d88\u3002\u5982\u679c\u8ba2\u5355\u5df2\u7ecf\u53d1\u8d27\uff0c\u8bf7\u53c2\u9605\u6211\u4eec\u7684\u9000\u6b3e\u653f\u7b56\u3002<\/p><p><strong>9. \u4fdd\u9669<\/strong><\/p><p>\u5305\u88f9\u7684\u635f\u5931\u548c\u635f\u574f\u4fdd\u9669\u91d1\u989d\u4e0d\u8d85\u8fc7\u5feb\u9012\u5458\u89c4\u5b9a\u7684\u4ef7\u503c\u3002<\/p><p><strong>9.1 \u5305\u88f9\u5728\u9014\u7834\u635f\u5904\u7406<\/strong><\/p><p>\u4e00\u65e6\u5feb\u9012\u5458\u5b8c\u6210\u5bf9\u7d22\u8d54\u7684\u8c03\u67e5\uff0c\u6211\u4eec\u5c06\u5904\u7406\u9000\u6b3e\u6216\u66f4\u6362\u3002<\/p><p><strong>9.2 \u5305\u88f9\u5728\u9014\u9057\u5931\u5904\u7406<\/strong><\/p><p>\u4e00\u65e6\u5feb\u9012\u5458\u8fdb\u884c\u8c03\u67e5\u5e76\u8ba4\u4e3a\u5305\u88f9\u4e22\u5931\uff0c\u6211\u4eec\u5c06\u7acb\u5373\u5904\u7406\u9000\u6b3e\u6216\u66f4\u6362\u3002<\/p><p><strong>10. \u5ba2\u6237\u670d\u52a1<\/strong><\/p><p>\u5bf9\u4e8e\u6240\u6709\u5ba2\u6237\u670d\u52a1\u67e5\u8be2\uff0c\u8bf7\u53d1\u9001\u7535\u5b50\u90ae\u4ef6\u81f3inquiry@wintoo.com.my<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Delivery and Refund Policy Delivery and Refund Policy Wintoo (&#8220;we&#8221; and &#8220;us&#8221;) is the operator of (https:\/\/wintoo.com.my\/) (&#8220;Website&#8221;). By placing an order through this Website you will be agreeing to the terms below. 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